Support

At Solid-Laser, we do more than deliver high-performance laser systems. Our comprehensive support framework is designed to help customers select, integrate, operate, and scale advanced laser solutions with confidence—across industrial, OEM, and scientific research environments.

Product Selection Guide

Selecting the right laser is essential for achieving optimal performance, stability, and long-term reliability. Solid-Laser provides expert guidance to help customers quickly identify the most suitable laser configuration based on precise technical and application requirements.

Pulse Energy & Repetition Rate
Solutions ranging from high-energy, low repetition systems to high-repetition platforms.

Pulse Duration
Nanosecond (ns) and sub-nanosecond pulse options for precision-driven applications.

Operating Mode

  • Single-frequency lasers
  • Seeded and injection-locked configurations
  • Custom pulse structures

Application Type

  • LiDAR systems
  • Spectroscopy and sensing
  • Particle Image Velocimetry (PIV)
  • Laser pumping
  • Scientific and academic research
 

Applications Support

Solid-Laser systems are designed to meet the demands of a wide range of advanced applications in research, industry, and OEM integration.

High-Energy Pulsed Applications

  • PIV
  • LIBS
  • Solid-state laser pumping
  • Time-resolved diagnostics

Narrow Linewidth & Seeded Laser Systems

  • High-resolution spectroscopy
  • Coherent detection and sensing
  • Frequency-sensitive research applications

Scientific Research & Laboratory Systems

  • University research laboratories
  • National and private research institutes
  • Advanced optical experiments

OEM Integration & Custom Laser Platforms

  • Embedded laser subsystems
  • System-level laser integration
  • Application-specific optical architectures

Customization & OEM Services

Solid-Laser specializes in OEM laser solutions and application-driven customization to meet exact customer specifications.

Our customization services include:

Wavelength, Pulse Format & Energy Customization

Tailored output parameters to match specific system requirements.

OEM Laser Heads & Controller Integration

  • Compact and modular laser heads
  • Integrated control electronics
  • Customized communication interfaces

Mechanical, Thermal & Optical Customization

  • Custom housing and form factors
  • Advanced thermal management
  • Advanced thermal management

Technical Documentation

To support efficient deployment and system integration, Solid-Laser provides complete and accurate technical documentation.
  • User Manuals: Operating instructions, configuration procedures, and maintenance guidelines.
  • Electrical & Optical Interface Specifications: Detailed data for OEM integrators and system designers.
  • Safety & Operation Guidelines: Laser safety standards, handling procedures, and best practices.

Our documentation ensures safe operation, reliable performance, and simplified system integration.

After-Sales & Service Support

Solid-Laser is committed to long-term customer success through reliable after-sales and lifecycle support.

Installation & Commissioning Support

On-site or remote assistance for system setup and performance validation.

Maintenance & Upgrade Services

Preventive maintenance, performance optimization, and system upgrades.

Long-Term Product Reliability Support

Ongoing technical assistance to maximize system uptime and lifespan.

Contact Technical Support

Our experienced laser engineers support industrial customers, OEM partners, and research institutions worldwide.

Whether you need help with product selection, customization, integration, or technical troubleshooting, the Solid-Laser support team is ready to assist.